Knowledge Base

← Customer Feedback & Support Site

  1. Discontinuance of Sale of Medical Resources →

    1. What will happen to my purchased medical resources?
    2. Will my paid resources go away post the discontinuance?
    3. Will Omnio stop working on my device?
    4. Will I be charged for renewals?
    5. What will happen if I change my device?

  2. What's New in Omnio? →

    1. Spotlight Search on Omnio
    2. 3D Touch on Omnio
    3. Navigation is better than ever
    4. I updated to Omnio. Where did my resources go?
    5. How can I add a shortcut to my resource?

  3. Favorites →

    1. What is Favorites?
    2. How do I add an item to Favorites?
    3. How do I remove an item from Favorites?
    4. How many items can I add to Favorites?
    5. How do I reorganize Favorites?

  4. Library →

    1. What’s in the Library section?
    2. How can I quickly find information?
    3. How can I add the formulary plans relevant to my practice to the Formulary Lookup?
    4. How can I build my Library?
    5. Where can I get more free resources?

  5. Newsfeed →

    1. What is the Newsfeed section?

  6. Search →

    1. How does Search work from the main navigation?
    2. What can I find by using the global Search function in the main navigation?

  7. Store →

    1. What is the Free 21-day trial?
    2. I switched to Omnio from Skyscape. Where are my purchased resources?
    3. How do I make a purchase in the Store?
    4. What can I buy from the Store?

  8. Settings →

    1. How do I get to my Settings?
    2. How do I change the units in my calculators?
    3. How to move Omnio from Internal Memory to SD card (Android devices)?
    4. Why is the Move to SD card option Greyed Out?
    5. How can I move Omnio back to Internal Memory?

  9. More Help →

    1. How many devices can I install this app on?
    2. What is the ticker that runs along the bottom of the app?
    3. How do I add resources from my existing account?
    4. How many devices can I use Omnio on?
    5. If I am using Omnio on more than three devices, how do I use my purchased content?

  10. My Pages is now called Favorites →

    1. What is My Pages?
    2. How do I add an item to a page?
    3. How do I remove an item from a page?
    4. How many items can I add to a page?
    5. What type of resources should I include in My Pages?

  11. All articles →

    1. What is My Pages?
    2. What is the Newsfeed section?
    3. How does Search work from the main navigation?
    4. How do I get to my Settings?
    5. What type of updates does Background App Refresh check for and download?

Feedback and Knowledge Base

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